Agentic AI for your customer experience, delivered by iServ.
iServ is a partner and authorized reseller of ConnexAI, the award-winning enterprise customer-experience platform powered by the Athena AI engine. ConnexAI also sponsors our in-person events. We deploy, configure, and scale it for your team.
Outcomes reported by ConnexAI customers after deploying Athena. connex.ai
AI that thinks and acts autonomously
Athena is ConnexAI's proprietary, award-winning agentic AI engine. It combines large language models with memory, planning, and reasoning to run dynamic, multi-step workflows, resolving customer enquiries end to end across every channel, not just answering a single question.
- Deploys autonomous AI agents that resolve enquiries end to end
- Handles thousands of customer interactions in parallel, 24/7
- Continuously learns from every interaction to improve performance
- Increases conversions while reducing operational cost
Omnichannel by design
- Voice, chat, WhatsApp, social, and email in one place
- Seamless cross-channel continuity, context never lost
- Natural conversations in 100+ languages
- SOC 2, GDPR, HIPAA, and ISO compliant
A complete agentic contact center
Everything the modern contact center needs, unified on one AI platform that iServ deploys and tunes for your operation.
AI Agent
Autonomous, goal-oriented agents that resolve enquiries end to end across chat, voice, email, and social, 24/7.
AI Voice & ASR
Natural, human-like speech plus accurate speech recognition, so voice interactions feel real and get transcribed cleanly.
AI Analytics
Turns conversations into clear insights, sentiment, keyphrase trends, and tailored reports that help you predict and act.
AI Quality & Knowledge
Automated scorecards and QA, plus an AI knowledge base that powers smarter, more consistent answers.
Award-winning, enterprise-scale, proven
Built for autonomy
Agents that think and act on their own, combining LLMs with memory, planning, and reasoning for adaptive, multi-step resolutions.
Enterprise scale
Handles thousands of interactions in parallel, around the clock, with consistent, fast responses as volume grows.
Award-winning
Named Best AI Agent Platform at the 2026 AI & Software Development Awards, and trusted across financial services, insurance, and healthcare.
Your local partner, reseller, and build team
A platform is only as good as its rollout. As a ConnexAI partner and authorized reseller, and an event partner, iServ handles the deployment, configuration, integration, and scaling, with hands-on support and a relationship you can pick up the phone and call.
From license to live, with you all the way
- Authorized reseller, with local purchasing and support
- Deployment, configuration, and channel setup
- Integration with your CRM, data, and workflows
- Tuning, QA, and ongoing optimization as you scale
Put agentic AI on every channel
Talk to iServ about deploying ConnexAI for your contact center. We will scope the right setup, handle the rollout, and have you live faster than you would expect.