Microsoft AI, deployed and governed by iServ.
From Azure AI Foundry agents to Microsoft 365 Copilot and the Dynamics 365 Contact Center, we help you build on Microsoft's enterprise AI stack and run it with the security and governance the platform is built for.
An open, agentic platform for business
Microsoft's AI portfolio spans the model platform, the productivity layer, and customer engagement, connected by open agent standards. iServ helps you adopt the parts that fit and integrate them into one governed system.
Azure AI Foundry & Agent Service
Microsoft's platform for building, deploying, and managing production AI agents and apps, with a broad model catalog, multi-agent orchestration, and built-in observability.
Microsoft 365 Copilot
AI woven into Word, Excel, Outlook, and Teams, plus role-based agents for sales, finance, and research that work alongside your people.
Copilot Studio
Low-code building and tuning of custom agents on your own data and workflows, with multi-agent teams and maker controls for the business.
Entra Agent ID & governance
Identities for agents so they can be governed like users, with conditional access, lifecycle management, and a clear audit trail.
Open agentic web
Support for open standards, the Model Context Protocol and Agent-to-Agent (A2A), so agents connect to tools and to each other across systems and vendors.
GitHub Copilot coding agent
An autonomous coding agent that works in the background to implement issues, fix bugs, and open pull requests, accelerating your development teams.
Dynamics 365 Contact Center
Microsoft's AI-first, cloud contact center modernizes customer service with agentic self-service, agent assistance, and omnichannel orchestration, and it works alongside your existing CRM.
- Voice plus digital channels (chat, SMS, email, social)
- Conversational IVR built in Copilot Studio
- Real-time Copilot guidance for live agents
- Self-service intelligent virtual agents
- Sentiment, summaries, and intent detection
- CRM-agnostic: Dynamics 365, Salesforce, or standalone
From discovery to a tuned, adopted contact center
- Discovery of channels, CRM, and routing needs
- Voice and digital configuration plus IVA build
- Integration to your CRM and telephony
- Agent training, adoption, and ongoing tuning
Licensing is per user with AI usage options. We will scope current Microsoft pricing and active offers for your seat count. Model it yourself first with our free AI cost calculator: Copilot seats vs Copilot Studio agent credits, side by side.
A Microsoft partner that builds and runs it
We pair Microsoft platform expertise with managed IT, security, and connectivity, so your AI runs on a foundation we also operate.
Solutions Partner expertise
Aligned to the Microsoft designations that matter for AI work: Data & AI (Azure), Modern Work, Business Applications, Digital & App Innovation, and Security.
End-to-end ownership
One partner for Azure, Microsoft 365, security, networking, and the contact center, no vendor finger-pointing when systems need to work together.
Governed and monitored
Agent identities, access policies, and 24/7 monitoring, so adopting Copilot and Foundry agents strengthens your security posture rather than stretching it.
Build your Microsoft AI roadmap
Tell us where you are with Microsoft 365 and Azure today. We will recommend the highest-value next steps, from Copilot adoption to Foundry agents and the contact center.